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Terms and conditions of booking

Please note: The hotel services are subject to change as they depend on the legislation in force at the time of your stay.

A reservation can only be considered binding when a written confirmation has been received from both parties.

Room:
Unless otherwise agreed, the room / suite or apartment is ready for occupancy from 2 pm on the day of arrival and until 10.30 am on the day of departure.

Cancellations:
For stays between June and July 2020, there is a free cancellation policy up to 7 days before arrival.
For stays between August and 7th November 2020, there is no charge for cancellations up to 14 days before arrival.
Cancellations for stays after 08.11.2020: for cancellations between the 30th and 20th day before the start of the trip, 25% of the total price without meals will be charged, up to the 14th day before the trip 50%, up to the 7th day 75% and later 100%. In case of late arrival and early departure the room will be charged without food!
We recommend a travel cancellation insurance. For long-term reservations we ask our valued guests to contact us again one week before arrival by phone, fax or e-mail. If it is not possible for you to be present for dinner (until 20.00 hrs) on the day of arrival, please let us know.

"Travel Cancellation Protection Gutenberg":
Brand new we offer you our own cancellation protection. This can be booked when you make your room reservation and will be invoiced upon departure. For Euro 1.80 per person and booked day of holiday, all cancellation costs are covered in case of accident, illness or death of the insured. (In case of damage we require a medical certificate or similar, 5% deductible). Please let us know!

Local tax:
The indicated prices are plus 2,00 € local tax per person (from 14 years) and day, which is paid on site.

Full board:
Full board supplement 15,00 € per person per day

Children prices and extra beds:
From two full payers or from the fifth person in the categories Family Suite
0 - 0,9 years: 15 €
1 - 2,9 years: 22 €
3 - 5,9 years: 32 €
6 - 11,9 years: 37 € / high season 47 €
From 12 years: -50%

Pets:
If dogs are brought along, we charge a cleaning flat rate of 60 € (30 € for rooms with parquet flooring)

  • Hotel Gutenberg & Residence Alpstein - Family Ainhauser
  • via Ifinger 14, 39017 Scena - South Tyrol - Italy
  • info@hotelgutenberg.eu
  • VAT 03069790214